Settings

Settings Overview

All customization lives under Settings, organized into seven tabs with a live preview and a save bar for unsaved changes.

1 min read

Last updated July 7, 2026

All customization lives under Settings, organized into seven tabs. A live preview on the right shows your changes as you make them, and a Save bar appears whenever you have unsaved changes.

TabPurpose
ContactYour WhatsApp number, team agents and extra contact channels.
Button DesignStyle, size, colors, animation and position.
Chat PopupThe popup window customers see when they click.
Display RulesDevice, business hours and page targeting.
EngagementAuto-open, greeting bubble, floating label and pre-filled messages.
TrackingGoogle Analytics and Meta Pixel event tracking.
AdvancedRTL layout and custom CSS.

How settings are stored

Settings are saved both to your app account and to a Shopify metafield, so the storefront widget always loads the latest configuration.

Was this page helpful?