Settings
Engagement
Boost interactions with a button show delay, pre-filled messages, a floating label, auto-open triggers and a greeting bubble.
Last updated July 7, 2026
The Engagement tab holds the tools that draw attention to the button and lower the effort for customers to start a chat.
Button Show Delay
Hide the button for a few seconds after the page loads, then fade it in (0–30 s). Set to 0 to show immediately.
Pre-filled Message
Pre-type the WhatsApp message so customers just hit Send. Supports the smart variable {{ current_page_url }}, which inserts the page the customer is viewing.
Why pre-fill?
With {{ current_page_url }} in the message, you instantly know which product or page the customer was looking at when they reached out.
Floating Label
A small text bubble beside the button (e.g. "Chat with us! 👋") to catch attention. It hides once clicked and won't reappear that session. Set the label text and a show delay.
Auto-open Chat
Open the popup automatically instead of waiting for a click. Choose a trigger:
| Trigger | When it fires |
|---|---|
| After a time delay | After N seconds on the page (2–60 s). |
| After scrolling down | When the visitor scrolls a set % of the page (10–90 %). |
| Exit intent | When the visitor moves to leave the tab great for reducing bounce. |
Don't reopen if already closed (recommended) prevents the popup from reappearing on every page.
Greeting Bubble
A small speech bubble above the button showing a preview message after a delay. Clicking it opens the popup.
Was this page helpful?